Hybrid process technologies in the financial sector

Autor: Debois, Søren, Hildebrandt, Thomas, Marquard, Morten, Slaats, Tijs
Jazyk: angličtina
Rok vydání: 2015
Zdroj: Debois, S, Hildebrandt, T, Marquard, M & Slaats, T 2015, Hybrid process technologies in the financial sector . in CEUR Workshop Proceedings : Proceedings of the Industry Track at the 13th International Conference on Business Process Management 2015 (BPM-Industry 2015) . vol. 1439, CEUR Workshop Proceedings, CEUR Workshop Proceedings, pp. 107-119 . < http://ceur-ws.org/Vol-1439/paper9.pdf >
Popis: Danish mortgage credit institutes deal with highly variable and knowledgeintensive processes. At the same time these processes are required to be strictly conformant to current regulations and laws. In addition different divisions of the business are interested in different views on the same process: whereas the IT department implementing the processes would like a complete view that showsthe underlying business rules and supports all variants, the end users are only interestedin a local view that (1) shows only the aspects of the process that they are responsible for and (2) only shows the variants of the process that are relevant to them. This paper reports on a project we undertook with such a creditinstitute where we investigated and addressed these issues by providing a hybridsolution, allowing processes to be modelled using our constraint-based modellingtools, but also supporting flow-based views of both the entire process and specificvariants.
Databáze: OpenAIRE