Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
| Autor: | World Bank Group |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: |
IDEAS
END USERS PROTOTYPE INFORMATION SOFTWARE COMMUNICATION DECISION-MAKING PROCESS HACKERS DECISIONS TECHNICAL ASSISTANCE IMPLEMENTATION DECISION BEST PRACTICE MONITORING PRODUCT INNOVATIONS PERFORMANCES PROTOTYPES CONTENT COMPETITIVENESS METRICS LICENSES PERFORMANCE INDICATORS SERVICE PROVIDERS BUSINESS TECHNOLOGICAL INNOVATIONS CONTENT MANAGEMENT SYSTEMS INSTITUTIONS BUSINESS DEVELOPMENT USERS INTERFACES NEWSLETTERS ONE-STOP SHOP COOKIE SOFTWARE SOLUTIONS CONTINUOUS IMPROVEMENT INSTITUTIONAL CAPACITY AVAILABILITY OF DATA TRANSLATIONS PROFIT LINKS NUMBER OF USERS BUSINESS PERFORMANCE ENTERPRISE DEVELOPMENT PERFORMANCE INDICATOR EXPERIMENTATION SERVICE PROVIDER SOFTWARE PROGRAMS DECISION‐MAKING VIDEOS CUSTOMER SEGMENTS DECISION MAKING LEADING DAY-TO-DAY OPERATIONS PERFORMANCE ORGANIZATIONAL LEARNING SOFTWARE PACKAGES MANAGEMENT SYSTEMS MOBILE APPLICATION STORYTELLING IP KNOWLEDGE MANAGEMENT IDENTITY FINANCIAL SERVICES BUSINESS PLANNING TRANSLATION BACKBONE GOVERNMENT SERVICE MARKETING ECONOMIC DEVELOPMENT TELEPHONE DATA GRAPHICS FINANCIAL SERVICE INNOVATION ENTREPRENEURIAL CULTURE CONTENT MANAGEMENT MENTORING SOFTWARE PACKAGE DOMAIN CUSTOMER DEVELOPMENT PRIVATE SECTORS CUSTOMERS COMMUNICATION TECHNOLOGY SPREADSHEETS NETWORK SPREADSHEET RESULT GROWTH POTENTIAL KNOWLEDGE SHARING KNOWLEDGE ECONOMY BOUNDARIES WEB INTERFACE INSIGHTS TARGET FINANCIAL INSTITUTIONS BUSINESS PLAN BUSINESS MODEL MOBILE APPLICATIONS LICENSE SKILLS PRIVATE SECTOR BUSINESS MODELS TIME PERIOD INTELLECTUAL PROPERTY CONCEPTS VARIETY MATERIALS GOVERNMENT ORGANIZATIONS LEARNING INNOVATIONS TECHNOLOGY TRANSFER KNOWLEDGE PRODUCTS SOCIAL ENTERPRISE TARGETS KNOWLEDGE TECHNOLOGY VIRTUAL COMMUNITY PRIVATE SECTOR DEVELOPMENT MATERIAL PROCESSES CUSTOMER COMPLEXITY UNDERSTANDING FEEDBACK RESULTS DIGITAL INNOVATION BUSINESSES SOCIAL NETWORKING FINANCIAL SUPPORT NETWORK BUILDING FREE SOFTWARE VISION IDEA QUERIES ICT LINK PRACTITIONERS COMMUNITIES INVENTION CONTINUOUS LEARNING |
| Popis: | This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile social networking hubs (mHubs). It was made for managers of tech hubs. Dozens of tech hubs have emerged over the last few years across the globe. Managers of these innovation and entrepreneurship enablers grapple with problems that infoDev has experience with. This toolkit takes lessons that infoDev has gathered from its own tech hub pilots, mLabs and mHubs, and apply them to tech hubs in general. The toolkit is especially useful for current and future mLab and mHub managers. mLabs and mHubs are tech hubs established through grants administered by the infoDev Digital Entrepreneurship Program. infoDev is committed to supporting the analytical capacities of mLabs and mHubs. This toolkit is part of that agenda. It will help grantees to improve local implementation while setting a common framework on how to collaborate with infoDev on business analytics and performance measurements. The third target audience is mobile innovation specialists at other World Bank units and other development organizations, who design impact and measurement frameworks for tech hubs. Given the recent rise in numbers of tech hubs, international development organizations are exploring if and how they can be employed to achieve socio-economic development impact goals. In particular, tech hubs’ flexibility and diverse potential effects have sparked interest but have also caused problems for specific and concrete analysis and projection of hubs’ effects and impact. This toolkit addresses this complication. All elements of the toolkit that speak of infoDev’s role in facilitating and coordinating with mLabs or mHubs on business analytics processes can be seen as use cases with potential for replication and adaptation by practitioners and decision makers of other development organizations, including relevant units of the World Bank. |
| Databáze: | OpenAIRE |
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