Analysing Customer Feedback on Resource Utilisation: A Case Study Review of Compliments and Complaints through Text Mining
| Autor: | Villarroel-Ordenes, F, Burton, J, Zaki, M., Gruber, T. and Theodoulidis, B. |
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| Rok vydání: | 2012 |
| Databáze: | OpenAIRE |
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