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This thesis concerns technologies useful for competitive intelligence purposes. Its structure follows the scheme of the competitive intelligence cycle. For every phase of this cycle applicable techniques are specified, and possibilities of their software support are reviewed. The basic technique is deconstruction of competitive intelligence process to its basic components, and searching and exploring methods which can be used within those components. That means, above all, evaluation of usable software. The aim of my thesis is to make readers acquainted with principles of competitive intelligence, bring together different methods of work, and introduce useful technologies including particular software products. This thesis should also be helpful in deciding about methods in case of planning competitive intelligence, and what advantages and disadvantages it brings. |
