Popis: |
The thesis deals with the issues of consumer protection when shopping online. The aim of the thesis is to find out what problems the consumer can encounter when shopping online, look into the options of their legal solution and finally advise consumers on how to prevent or solve possible problems. The thesis also deals with the basic obligations of the sellers, advantages and disadvantages of shopping online, institutions of consumer protection and the judicial and out-of-court proceedings. Results of a questionnaire study conducted by the author are presented at the end of the thesis. |