| Autor: |
Šavel, Jan |
| Přispěvatelé: |
Zelená, Veronika, Přibil, Jiří |
| Jazyk: |
čeština |
| Rok vydání: |
2017 |
| Předmět: |
|
| Popis: |
The goal of this thesis is to analyze Configuration management process in a chosen organization through ITIL Best Practices Library and provide a redesign based on collected materials. Analyzes cover Configuration management and partially Change management processes whose are tightly connected with each other. In theoretical part I focus on general description of analyzed process, its modeling and modeling tools. Next chapters follow up with ITIL Best Practices Library version 3 and CMS (Configuration Management System) usability as a federated system for Configuration management process. In practical part I focus on current state of Configuration management process in analyzed organization and provide advantages and disadvantages. Those are input for redesign of Configuration management process. In the end of my thesis I compare the original and current redesigned solution and provide a set of advantages and disadvantages coming from this change. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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