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This thesis deals with the information behavior of seniors aged 65-80 in the context of smart devices and applications that enable instant messaging. The thesis consists of two parts: a theoretical part and an empirical part. The theoretical part generally focuses on seniors, the internet, instant messaging applications, information security, and education opportunities for seniors related to these topics. It includes a review of existing research and introduces statistical information from the Czech Republic and abroad. The results of my qualitative research study with seniors is presented in the empirical part. The research was conducted through interviews with seniors aged 65-80, both in the Czech Republic and abroad. Interviews were focused on the use of instant messaging applications. The main goal of the interviews was the investigation of application use by seniors, frequency and purpose of such use, positive and negative perceptions of these applications, as well as awareness of risks associated with their use. The influence of the coronavirus pandemic on application use was investigated as well. |
