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The topic of the bachelor work is concerned on the application of process management in small and medium-sized enterprises because nowadays processing management becomes a new way of management conception. The work explains basics terms of management, gradual process of the process management, its principles and types of changes in the transition from the functional to process management. It maps the process itself, analyses it using flowcharts and processing maps to improve the procedures of production. For data obtained in the manufacturing company was suggested the solution in the area of production. It was designed to buy a new machine for making croissants. This recommendation brings required effectiveness for easier operation and higher returns. Next suggested the solution is related to the technical training for workers in marketing department. This recommendation brings better situation of customer relationship and organization of business processes. The main goal is to decrease costs and save money. |