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Podjetje Komunala Radovljica, d. o. o., opravlja dejavnost gospodarske javne službe na področju občine Radovljica. Ena izmed dejavnosti je vzdrževanje javnih površin, ki jo na podlagi odloka opravljamo od leta 2009. Vzdrževanje javnih površin delimo na dva osnovna procesa: letno in zimsko vzdrževanje. V diplomskem delu se bomo omejili le na proces zimskega vzdrževanja javnih površin, ki je ena težjih nalog vsakega vzdrževalca cest, saj samega izvajanja del ne moremo vnaprej načrtovati in smo v večji meri odvisni od vremenskih razmer. V diplomskem delu bomo s pomočjo procesnega diagrama prikazali potek procesa, pripravo izvedbenega programa zimske službe, izvedbo pripravljalnih del na zimsko službo in proces izvajanja zimske službe. Modele procesov bomo uporabljali pri opravljanju dejavnosti. Omogočali nam bodo nadgradnjo obstoječega sistema procesov z namenom zagotavljanja varnosti vsem udeležencem v cestnem prometu v primeru nastanka zimskih razmer, ko je zaradi snega, poledice ali žleda ogrožena varnost. Drugi pomemben namen modeliranja procesov je zasledovanje ciljev podjetja, ki so zapisani v poslanstvu, strategiji in viziji podjetja. Za dosego teh ciljev moramo procese razumeti, jih obvladovati in nenehno izboljševati. The company Komunala Radovljica Llc. is a public enterprise established to carry out services in the area of the municipality of Radovljica. One of its activities is maintenance of public areas which provision is based on a decree issued in 2009. Maintenance of public areas is divided into two main processes: summer and winter maintenance. The diploma addresses the process of winter maintenance of public areas being one of the hardest tasks of every maintainer of roads as carrying out the work can’t be planned in advance and is mainly dependent on weather conditions. By use of process diagram we will show the course of process, preparation of execution plan, execution of preparatory steps and the process of execution of winter maintenance service. Process models will be used in performing these services. They will enable us to upgrade the existing system of processes in order to assure safety to all participants in road traffic in case of winter conditions when safety is endangered due to snow, frost or sleet. The second important purpose of process modelling is to follow the business goals stated in company mission, strategy and vision. To achieve these goals the processes should be well understood, managed and constantly improved. |
