Customer engagement in technology-based and high-contact interfaces

Autor:	Verleye, Katrien, De Keyser, Arne
Přispěvatelé:	Roderick, Brodie, Linda, Hollebeek, Jodie, Conduit
Jazyk:	angličtina
Rok vydání:	2016
Předmět:	Business and Economics high-contact service interfaces experimentation community-building motivational drivers technology-based service interfaces customer socialization gamification Customer engagement behaviours service innovation customer encouragement customer support co-creation
Zdroj:	Customer engagement : contemporary issues and challenges
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=od_______330::e7dbf31e8a07842ffc06590a7852d30f https://biblio.ugent.be/publication/7775171 Zobrazit plný text záznamu