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This article explores information systems development (ISD) process, when ISD follows a living lab approach. Living lab is an innovation development approach in which stakeholders are involved in co-create, implement, test and adopt innovations in a real-life setting. Several aspects in living lab setting such as voluntary nature of user engagement, a real-life context of innovation development and consequently difficulty to observe, and immaturity of innovation in living lab activities will influence ISD process in the living lab setting. Accordingly, the aim of this paper is to understand how ISD process is shaped, when ISD follows a living lab approach. The aim will be achieved by conducting four participatory knowledge generation workshops as the primary sources of empirical data, in the context of three European projects (namely, AdaptUrbanRail, UNaLab, and LiLaCC) as well as an international conference (DLLD20). A SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of ISD process following living lab approach will alsobe presented. Funder: Erasmus+ (618209) UNaLab LiLaCC - Living Laboratory in Climate Change |
