In search of hospitality: theoretical and practical issues in performance measurement and management in hotels

Autor:	Mattimoe, Ruth, Tivnan, John Paul
Přispěvatelé:	Harris, Elaine
Jazyk:	angličtina
Rok vydání:	2017
Předmět:	Tourism Hospitality industry Human Resource Management Strategic Management Operations Management Cost Accounting Management Accounting Management
Zdroj:	Mattimoe, Ruth ORCID: 0000-0003-3744-779X and Tivnan, John Paul (2017) In search of hospitality: theoretical and practical issues in performance measurement and management in hotels. In: Harris, Elaine, (ed.) The Routledge Companion to Performance Management and Control. Routledge Companions in Business, Management and Accounting . Routledge (Taylor & Francis), London, United Kingdom. ISBN 9781138913547
Popis:	The purpose of this chapter is to outline the performance measurement and management (PMM) literature on hotels against the background of the generic literature in the same area. The context of hotels is very important, because they are situated within the economically important service sector. Tourism is a service industry of significant importance to the economies of both Ireland and England
Databáze:	OpenAIRE
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