Measurement and analysis of user perception of picture quality failures in LCD TVs
| Autor: | Keijzers, J., Ouden, den, P.H., Lu, Y., Brombacher, A.C., Mathijssen, R. |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2008 |
| Zdroj: | Proceedings of ESI symposium on Applied Academic and Industrial Research on Embedded Systems 2008, 43-44 STARTPAGE=43;ENDPAGE=44;TITLE=Proceedings of ESI symposium on Applied Academic and Industrial Research on Embedded Systems 2008 |
| Popis: | Innovative Consumer Electronics (CE) products, such as LCD televisions, are becoming increasingly complex, both in terms of the product architecture (i.e. increasing software content, ambient technologies, and open systems) [1] as well as in terms of the number of functionalities provided [2]. For example, the LCD television of today can be used to access the Internet, watch digital photos, and connect to a personal computer to watch downloaded movie content. Furthermore, because of the globalization of demand, these products require a high level of connectivity with other products and other brands in very different configurations. Research by Den Ouden [3] has shown that an increasing number of consumer complaints and product returns for such products is reported. Because consumers do not always understand how these complex products are structured [4], they often perceive the product's (mal-)functioning differently than designers do. Even when a product is still functioning according to technical specifications, a consumer might think otherwise. To prevent such product failures in the field, there is a need to incorporate more consumer focus in the new product development process [3]. Specifically, it is necessary for the designers to have more insight into how consumers perceive potential product failures, to support critical design decisions early in the product development process. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|