Collaborative systems: Defining and measuring quality characteristics

Autor:	Doinea, M., van Osch, W.
Přispěvatelé:	Information management (ABS, FEB)
Jazyk:	angličtina
Rok vydání:	2010
Zdroj:	Journal of Applied Collaborative Systems, 2(1), 50-61
ISSN:	2066-7450
Popis:	Given the pervasiveness of collaborative systems in contemporary organizations and society, this paper aims to present several quality characteristics of collaborative systems in order to reveal the social and technological requirements that need to be met in order for such systems to provide the desired results. Furthermore, this paper defines a set of metrics for assessing the performance of collaborative systems and we propose several means for increasing their quality characteristics in use.
Databáze:	OpenAIRE
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