| Autor: |
Limam Mansar, S., Reijers, H.A., Marir, F. |
| Přispěvatelé: |
Information Systems IE&IS |
| Jazyk: |
angličtina |
| Rok vydání: |
2003 |
| Zdroj: |
Electronic Journal on Knowledge Management, 1(2), 89-100. Academic Conferences and Publishing International |
| ISSN: |
1479-4411 |
| Popis: |
Business Process Redesign (BPR) helps rethinking a process in order to enhance its performance. Practitioners have been developing methodologies to support BPR implementation. However, most methodologies lack actual guidance on deriving a process design threatening the success of BPR. In this paper, we suggest the use of a case-based reasoning technique (CBR) to support solving new problems by adapting previously successful solutions to similar problems to support redesigning new business processes by adapting previously successful redesign to similar business process. An implementation framework for BPR and the CBR's cyclical process are used as a knowledge management technical support to serve for the effective reuses of redesign methods as a knowledge creation and sharing mechanism. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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