| Popis: |
BACKGROUND For some time now, East Lille has been working with a relatively modern mental health care system that remarkably resembles Dutch health care with the same values and norms that we want to implement in the Netherlands as well. AIM Gaining inspiration to further investigate regional cooperation and ‘network care’ in Dutch psychiatry. METHOD A delegation from the board of f-act-Netherlands and ccaf paid a working visit to Lille. RESULTS The basis of the East Lille working method is a charter of shared values developed with all parties, clients, relatives, employees and external professionals, which is signed by every professional. In case of doubt, a change of context or the introduction of new working methods, these values are used first. CONCLUSIONS High quality mental health care develops in dialogue, in which working methods, service delivery models and interventions are linked to each other by means of network care. Through reflection, moral deliberation and appreciative auditing, care is progressively improved. These procedures guarantee a modern process of quality improvement. |
