The Affect of Cultural Background Knowledge on Communication Between Japanese and Americans in a Business Context

Autor: Ryan, Stephen B.
Jazyk: angličtina
Rok vydání: 2007
Zdroj: 山形大学紀要. 人文科学 = Bulletin of Yamagata University. Humanities. 16(2):77(78)-97(58)
Popis: 論文(Article)
This paper considers how culture-specific background knowledge can affect cross-cultural communication in a business context between Japanese and Americans. Americans and Japanese have a unique set of cultural values and norms that go unrecognized in conversation often resulting in misunderstandings or negative first impressions which then affect future relationships. Sanlple cross-cultural conversations from business meetings along with data collected by the author from Japanese and American respondents are compared and analyzed highlighting culture-specific background knowledge. This work underscores the importance of, first, becoming more mindful of how our own culture affects how we communicate and, second, becoming more open to how people from other cultures prefer to communicate.
Databáze: OpenAIRE