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This paper examined how individual learning in an online on-demand format could improve teamwork competency. In this study, a modified version of the teamwork competency improvement program developed by the non-profit organization Center for Research on Educational Testing (CRET) was used on demand. The three surveys of the participants’ teamwork competency were conducted before, during, and after the study. The results showed that the scores of the instrumental support skills, situation understanding skills, relationship building skills, and problem-solving skills increased from before to during the learning, remaining high after the learning. In addition, the scores of encoding skills and informational support skills increased from during to after the learning. The sub-skills in which changes were observed indicated some characteristics to assume some specific situations in which they could be used. On the other hand, no change was observed in the sub-skills, because the situations in which they were used were highly abstract. Moreover, there was no change in subskills requiring interaction among participants for improvement. On-demand teamwork competency learning may be used as a preparatory learning tool for team activities. |
