Positive outcomes of participatory ergonomics in terms of greater comfort and higher productivity
Jazyk: | angličtina |
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Rok vydání: | 2006 |
Předmět: |
User interfaces
Practice guideline Economics Work environment Arbeidsproductiviteit Human engineering Efficiency Medezeggenschap Experiencing alternatives Process model Theoretical Ergonomie Models Humans Psychology Program Development Workplace Occupational Health Problem Solving Productivity Experience Mathematical models Motivation Participatory ergonomics Health care Hypothesis Modellenonderzoek Comfort Organizational Innovation Humanisering van de arbeid Management Knowledge Veilig ontwerp Organizational Case Studies Consumer Participation Empowerment Process design Ergonomics Industrial Productiviteit Decision making Goals Kwaliteit van de arbeid Human Model |
Popis: | Ergonomics sometimes has a negative connotation, as it is seen to be connected to illness or guidelines that limit innovations. This paper is focused on the positive aspects of ergonomics in improvement of the working environment. It consists of a part that studies the literature on success factors in the process towards higher productivity and greater comfort, the formulation of a model and a hypothesis, which is illustrated by four cases. The model distinguishes the success factors in 'goal', 'involvement' and 'process'. Goals: evidence is found in the literature that a positive approach has benefits in terms of shareholder value and productivity, and for comfort. Involvement: the literature shows that participation of end-users and management contributes to success. Process: in the process it is essential to have a good inventory of the problems, a structured approach, a steering group responsible for the guidance, and end-users involvement in testing of ideas and prototypes. It is hypothesized that the chance of success increases by empowerment (making the end-user responsible for deciding on the next step in the process) and positive experiences of end-users with the potential improvement (end-users feel or see the benefits). The four cases illustrate that the hypothesis can be used in evaluating cases. © 2006 Elsevier Ltd. All rights reserved. |
Databáze: | OpenAIRE |
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