The Development and Validation of an Intercultural Business Communication Competence Scale: Evidence From Mainland China
| Autor: | Xiuqing Zhao, Dejin Xu, Jing Jiao |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Mainland China
050101 languages & linguistics Knowledge management business.industry General Arts and Humanities 05 social sciences 050301 education General Social Sciences lcsh:History of scholarship and learning. The humanities lcsh:Social Sciences lcsh:H lcsh:AZ20-999 0501 psychology and cognitive sciences Psychology business 0503 education Competence (human resources) Business communication |
| Zdroj: | SAGE Open, Vol 10 (2020) |
| ISSN: | 2158-2440 |
| Popis: | The aim of this article is to develop an Intercultural Business Communication Competence Scale (IBCCS) and provide evidence for the construct, convergent, discriminant, content, criterion, and external validity of the scale. The scale was developed based on 20 key elements of intercultural business communication competence (IBCC) and a review on the scales measuring international business practitioners’ intercultural competence. The three factors extracted with exploratory factor analysis (EFA) were the cognitive ability for the intercultural business communication situation, business English linguistic proficiency, and intercultural business communication motivation. The scale showed sound internal consistency and the confirmatory factor analysis (CFA) demonstrated sound degree of fitness and stable scale structure. The survey results revealed that respondents’ IBCC significantly correlated with their emotion intelligence (EI) and cultural intelligence (CQ). IBCCS was capable of differentiating the participants with hypothesized high IBCC level and tracking their IBCC development, which documented content validity and external validity of the measure. Hierarchical regression analysis indicated that the business students’ IBCC appeared to predict their number of foreign friends and job aspiration for an international career. |
| Databáze: | OpenAIRE |
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