The ambiguity of 'we'

Autor: Michaela Kerrissey, Zhanna Novikov, Maike Tietschert, Russell Phillips, Sara J. Singer
Přispěvatelé: Organization Sciences, Network Institute, Organization & Processes of Organizing in Society (OPOS)
Jazyk: angličtina
Rok vydání: 2023
Předmět:
Zdroj: Kerrissey, M, Novikov, Z, Tietschert, M, Phillips, R & Singer, S J 2023, ' The ambiguity of “we” : Perceptions of teaming in dynamic environments and their implications ', Social Science and Medicine, vol. 320, 115678, pp. 1-9 . https://doi.org/10.1016/j.socscimed.2023.115678
Social Science and Medicine, 320:115678, 1-9. Elsevier Limited
ISSN: 1873-5347
0277-9536
DOI: 10.1016/j.socscimed.2023.115678
Popis: In healthcare, organizations increasingly call on clinicians and staff to team up fluidly to deliver integrated services across disciplines and settings. Yet little is known about how clinicians and staff perceive of team membership in healthcare environments where team boundaries are often ambiguous and continually shifting. We draw on the context of primary care in the United States, where fluid multi-disciplinary teamwork is commonly exhorted, to investigate the extent to which clinicians and staff perceive of various roles (e.g., physician, front desk) as members in their teams, and to identify potential implications. Using a survey fielded within 59 clinics (n = 828), we find substantial variation in individuals' perceptions of the roles they consider as team members during an episode of care (e.g., mean team size = 10.60 roles; standard deviation = 5.09). Perceiving more expansive sets of roles as team members exhibits a positive association with performance as measured by care quality (b = 0.02; p
Databáze: OpenAIRE
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