Leading a change process to improve health service delivery
| Autor: | Claire Bahamon, Joseph Dwyer, Ann Buxbaum |
|---|---|
| Rok vydání: | 2006 |
| Předmět: |
medicine.medical_specialty
Process management Information Dissemination Process (engineering) business.industry Public health Public Health Environmental and Occupational Health Global Health Health Services Accessibility Test (assessment) Health services Management system medicine Global health Humans Programme level business Delivery of Health Care Research Article |
| Zdroj: | Bulletin of the World Health Organization. 84:658-663 |
| ISSN: | 0042-9686 |
| Popis: | In the fields of health and development, donors channel multiple resources into the design of new practices and technologies, as well as small-scale programmes to test them. But successful practices are rarely scaled up to the level where they beneficially impact large, impoverished populations. An effective process for change is to use the experiences of new practices gained at the programme level for full-scale implementation. To make an impact, new practices need to be applied, and supported by management systems, at many organizational levels. At every level, potential implementers and likely beneficiaries must first recognize some characteristics that would benefit them in the new practices. An effective change process, led by a dedicated internal change agent, comprises several well-defined phases that successively broaden and institutionalize the use of new practices. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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