The Feasibility of Connecting Conversations
| Autor: | Jos M. G. A. Schols, Erica de Vries, Hilde Verbeek, Jan P.H. Hamers, Gaby Odekerken-Schröder, Katya Y. J. Sion, Sandra M.G. Zwakhalen |
|---|---|
| Přispěvatelé: | Health Services Research, RS: CAPHRI - R1 - Ageing and Long-Term Care, Marketing & Supply Chain Management, RS: GSBE Theme Data-Driven Decision-Making, RS: GSBE Theme Learning and Work |
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
narrative
INDICATORS Appreciative inquiry Interview quality assessment interviews Health Toxicology and Mutagenesis lcsh:Medicine Article CULTURE 03 medical and health sciences 0302 clinical medicine Nursing quality of care Learning network Humans Narrative 030212 general & internal medicine OLDER-PEOPLE Quality of care resident perspective Narration 030504 nursing triad AGED CARE PERSON-CENTEREDNESS Communication DEMENTIA Perspective (graphical) lcsh:R Public Health Environmental and Occupational Health relationship-centered care ADULTS Nursing Homes Long-term care Caregivers Feasibility Studies Female LONG-TERM-CARE 0305 other medical science Psychology Nursing homes feasibility |
| Zdroj: | International Journal of Environmental Research and Public Health Volume 17 Issue 14 International Journal of Environmental Research and Public Health, Vol 17, Iss 5118, p 5118 (2020) International Journal of Environmental Research and Public Health, 17(14):5118. Multidisciplinary Digital Publishing Institute (MDPI) |
| ISSN: | 1661-7827 1660-4601 |
| Popis: | Currently, residents living in nursing homes and their caring relationships are being placed more centrally in the care experience. Experienced quality of care is influenced by the interactions between residents, family and caregivers, who each have their own experiences and needs. Connecting Conversations is a narrative method aimed at assessing experienced quality of care in nursing homes from the resident&rsquo s perspective by having separate conversations with residents, family and caregivers (triads), adopting an appreciative inquiry approach. This study presents how to use Connecting Conversations and its feasibility. Feasibility was assessed as performance completeness, protocol adherence and interviewers&rsquo experiences. Conversations were conducted by trained nursing home staff (n = 35) who performed 275 Connecting Conversations in another nursing home than where they were employed (learning network). Findings show it is feasible to perform separate appreciative conversations with resident&ndash family&ndash caregiver triads by an interviewer employed in another nursing home however, protocol adherence was sometimes challenging in conversations with residents. Interviewers valued the appreciative approach, the learning network and the depth of the separate conversations. Challenges were experienced with scheduling conversations and receiving time and support to perform the conversations. Stakeholders should continue collaboration to embed Connecting Conversations into daily practice in nursing homes. |
| Databáze: | OpenAIRE |
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