Patient satisfaction with the implementation of electronic medical Records in the Western Region, Saudi Arabia, 2018
| Autor: | S. K. Alharazi, S. A. Bukhari, R. M. Alqahtani, R. M. Wali, S. M. Quqandi |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Adult
Male medicine.medical_specialty Time Factors Electronic medical record Saudi Arabia Likert scale Young Adult 03 medical and health sciences 0302 clinical medicine Patient satisfaction Surveys and Questionnaires Paper medical record medicine Electronic Health Records Humans Attention Active listening 030212 general & internal medicine Multiple choice Clinical consultation Physician-Patient Relations lcsh:R5-920 Primary Health Care Physician-patient communication business.industry 030503 health policy & services Medical record Primary healthcare centers Middle Aged Patient Satisfaction Sample size determination Patients’ satisfaction Family medicine Female 0305 other medical science Family Practice business lcsh:Medicine (General) Research Article |
| Zdroj: | BMC Family Practice, Vol 21, Iss 1, Pp 1-6 (2020) BMC Family Practice |
| ISSN: | 1471-2296 |
| Popis: | Background The implementation of the Electronic Medical Record (EMR) system initiated a significant transition in the healthcare system from traditional paper-based medical records to a digital version. Though EMR offers several benefits compared to Paper Medical Records (PMR), patient satisfaction with the EMR has been an area of concern. The objective of this study is to explore patient satisfaction with the EMR compared to the PMR of patients attending five Primary Healthcare Centers in the Western Region of Saudi Arabia. Methods A cross-sectional survey was conducted with patients who attended five Primary Health Care centers (PHCs) in the Western Region during 2018. A sample of 377 participants was invited to complete a self-developed structured questionnaire with multiple choice and Likert Scale questions. The questionnaire was distributed to participants in the PHC waiting areas. Results The sample size realized as (n = 377) participants, the majority (65.0%) were female. The overall patient satisfaction was 3.708. Patient satisfaction with the EMR was statistically significant compared to the PMR (3.7241 vs. 3.6919, p Conclusion Patient satisfaction during the clinical consultation and overall satisfaction with various PHC services improved with the implementation of EMR. |
| Databáze: | OpenAIRE |
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