A case study detailing key considerations for implementing a telehealth approach to office ergonomics
| Autor: | Linda Miller, Catherine L W Ritchie, David M Antle |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Adult
Male Engineering Knowledge management Process management 020205 medical informatics Service delivery framework Organizations Nonprofit 02 engineering and technology Telehealth computer.software_genre Alberta InformationSystems_MODELSANDPRINCIPLES Videoconferencing 0202 electrical engineering electronic engineering information engineering Humans 0501 psychology and cognitive sciences Confidentiality Workplace 050107 human factors Computers business.industry 05 social sciences Rehabilitation Public Health Environmental and Occupational Health Human factors and ergonomics Middle Aged Telemedicine Key (cryptography) Female Ergonomics Service delivery process business computer Interior Design and Furnishings |
| Zdroj: | Work. 57:469-473 |
| ISSN: | 1875-9270 1051-9815 |
| DOI: | 10.3233/wor-172579 |
| Popis: | Telehealth approaches to delivering ergonomics assessment hold great potential to improve service delivery in rural and remote settings. This case study describes a telehealth-based ergonomics service delivery process, and compares in-person and telehealth-based ergonomics approaches at an Alberta-based non-profit advocacy group. This project demonstrates that telehealth approaches to ergonomics do not lead to significantly different scoring outcomes for assessment of ergonomics issues, when compared to in-person assessments. This project also outlines the importance of live real-time video conferencing to improving communication, attaining key assessment information, and demonstrating ergonomic adjustments. However, some key considerations of bandwidth and hardware capabilities need to be taken into account. Key communication strategies are outlined to improve rapport, maintain employee confidentiality, and reduce client anxiety around telehealth ergonomics assessments. This project provides further support for telehealth approaches to office ergonomics, and outlines some key implementation strategies and barriers that should be considered. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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