Perpetrator, worker and workplace characteristics associated with patient and visitor perpetrated violence (Type II) on hospital workers: a review of the literature and existing occupational injury data
| Autor: | John M. Dement, Claudia Smith, Hester J. Lipscomb, Amy Lavery, Megan Souder, Lisa A. Pompeii, Ashley L. Schoenfisch |
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| Rok vydání: | 2012 |
| Předmět: |
Adult
Male medicine.medical_specialty Occupational injury Poison control Verbal abuse Suicide prevention Occupational safety and health Job Satisfaction Health administration Injury prevention medicine North Carolina Humans Safety Risk Reliability and Quality Retrospective Studies Academic Medical Centers Workplace violence business.industry Incidence Visitors to Patients Middle Aged medicine.disease Hospitals Personnel Hospital Family medicine Workplace Violence Female Medical emergency Safety business |
| Zdroj: | Journal of safety research. 44 |
| ISSN: | 1879-1247 |
| Popis: | Problem Non-fatal type II violence experienced by hospital workers (patient/visitor-on-worker violence) is not well described. Methods Hospital administration data (2004-2009) were examined for purposes of calculating rates of type II violent events experienced by workers. We also conducted a review of the hospital-based literature (2000-2010) and summarized findings associated with type II violence. Results 484 physical assaults were identified in the data, with a rate of 1.75 events/100 full-time equivalents. Only few details about events were captured, while non-physical events were not captured. The literature yielded 17 studies, with a range proportion of verbal abuse (22%–90%), physical threats (12%–64%) and assaults (2%–32%) reported. The literature lacked rigorous methods for examining incidence and circumstances surrounding events or rates of events over time. Discussion For purposes of examining the impact of type II violence on worker safety, satisfaction and retention, rigorous surveillance efforts by hospital employers and researchers are warranted. |
| Databáze: | OpenAIRE |
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