A qualitative study exploring the experience and motivations of UK Samaritan volunteers: 'Why do we do it?'
Autor: | Lucy Smith, Lisa Chiara Fellin, Jane Callaghan |
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Rok vydání: | 2018 |
Předmět: |
050103 clinical psychology
Telephone counselling Interactionism medicine.medical_treatment 05 social sciences Sense of community Applied psychology Self-concept Psychology of self Samaritans Identity (social science) helplines 050106 general psychology & cognitive sciences Social support volunteers Settore M-PSI/08 - Psicologia Clinica Interpretive Interactionism medicine 0501 psychology and cognitive sciences Psychology Applied Psychology Crisis intervention Qualitative research |
Zdroj: | British Journal of Guidance & Counselling. 48:844-854 |
ISSN: | 1469-3534 0306-9885 |
Popis: | Telephone helplines offer a valued service for those in distress. However, little research has explored the experience of helpline volunteers. Through semi-structured interviews, in this article we explore the volunteering experiences of nine long-term UK Samaritan volunteers. Interviews were analysed using Interpretive Interactionism. The analysis highlighted that this volunteering impacted participants’ experience of their sense of self. The decision to volunteer was framed as part of a search for personal meaning, tied to experiences of loss and reparation. They reflected positively on their volunteer identity, but highlighted tensions between a sense of vocation and the experience of care burden. The Samaritan Community also offered a sense of belonging and social support. They experienced involvement as personally meaningful, enabling the construction of a positive self-identity. |
Databáze: | OpenAIRE |
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