Online-based participatory design: a case study of developing international standards during a pandemic

Autor: Matteo Zallio, Thomas Grey, Pauline Boland, Helen Kelly, PJ White, Elizabeth O’Ferrall
Přispěvatelé: DesignCORE, Humanities, South East Technological University, Kilkenny Road, Carlow, Ireland, Part of this project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement N°846284
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Popis: Standards are essential instruments to ensure the safety, efficiency and quality of products, services, systems, processes, and environments. In pre-pandemic times, the standard development process used to happen through in-person consultation and meetings, however, the COVID-19 pandemic disrupted the whole routine. A team of technical experts from the National Standards Authority of Ireland trialled an online-based participatory design process to support the review and development of a standard through stakeholder engagement. This article introduces the experience of developing a new standard by leveraging emerging digital technologies, through stakeholder participation. This research offers a framework, outlining the steps undertaken during the process, tosupport future online-based standard development processes in co-operation with stakeholders, by respecting cultures, backgrounds, skills, and experiences. yes
Databáze: OpenAIRE