Toward an Epidemiology of Safety and Security Risks: An Organizational Vulnerability Assessment in International Airports

Autor: Cameron Newton, Ivano Bongiovanni
Rok vydání: 2018
Předmět:
Internationality
Sociotechnical system
Airports
150312 Organisational Planning and Management
Aviation
Decision Making
0211 other engineering and technologies
Vulnerability
Disaster Planning
ComputerApplications_COMPUTERSINOTHERSYSTEMS
Qualitative property
02 engineering and technology
010501 environmental sciences
Risk Assessment
01 natural sciences
Security Measures
Nature versus nurture
Vulnerability assessment
150300 BUSINESS AND MANAGEMENT
Physiology (medical)
Humans
Safety
Risk
Reliability and Quality
Safety and security risks
0105 earth and related environmental sciences
Travel
021110 strategic
defence & security studies
business.industry
Perspective (graphical)
Australia
150313 Quality Management
Risk analysis (engineering)
Models
Organizational
Airport risk management
Organizational vulnerability
Terrorism
Safety
business
Stress
Psychological
Intersection (aeronautics)
Zdroj: Risk Analysis
ISSN: 1539-6924
0272-4332
DOI: 10.1111/risa.13238
Popis: International airports are complex sociotechnical systems that have an intrinsic potential to develop safety and security disruptions. In the absence of appropriate defenses, and when the potential for disruption is neglected, organizational crises can occur and jeopardize aviation services. This investigation examines the ways in which modern international airports can be ‘authors of their own misfortune’ by adopting practices, attitudes, and behaviors that could increase their overall level of vulnerability. A sociotechnical perspective, the macroergonomic approach, is applied in this research to detect the potential organizational determinants of vulnerability in airport operations. Qualitative data nurture the case study on international airports produced by the present research. Findings from this study highlight that systemic weaknesses frequently reside in areas at the intersection of physical, organizational, and social spaces. Specific pathways of vulnerability can be drawn across these areas, involving the following systemic layers: individual, task, tools and technology, environment, and organization. This investigation expands the existing literature on the dynamics that characterize crisis incubation in multi-organization, multi-stakeholder systems such as international airports and provides practical recommendations for airport managers to improve their capabilities to early-detect symptoms of organizational vulnerability.
Databáze: OpenAIRE
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