Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential
| Autor: | Pasi Valkokari, Minna Räikkönen, Helena Kortelainen, Susanna Kunttu |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Process management
Exploit business.industry 05 social sciences Information technology Value capture 02 engineering and technology Benchmarking Service provider Outsourcing Rendering (computer graphics) 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering Asset management business 050203 business & management |
| Zdroj: | Engineering Assets and Public Infrastructures in the Age of Digitalization ISBN: 9783030480202 |
| DOI: | 10.1007/978-3-030-48021-9_8 |
| Popis: | The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value. |
| Databáze: | OpenAIRE |
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