Giving patients online access to their records: opportunities, challenges, and scope for service transformation
| Autor: | Libby Morris, Alan Hassey, Imran Rafi, Simon de Lusignan |
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| Rok vydání: | 2013 |
| Předmět: |
Male
Medical Records Systems Computerized Project commissioning education General Practice Context (language use) General medical services Access to Information User-Computer Interface Patient satisfaction Nursing Medicine Humans Medical prescription health care economics and organizations Health policy Computer Security Service (business) Medical education Patient Access to Records business.industry Medical record Health Policy Editorials United Kingdom Patient Satisfaction Female Family Practice business |
| Zdroj: | The British journal of general practice : the journal of the Royal College of General Practitioners. 63(611) |
| ISSN: | 1478-5242 |
| Popis: | Many people use online applications to communicate with friends, book travel and hotels, order goods, organise diaries and conduct their affairs. It is therefore reasonable that patients may expect to interact with their general practice online. Internationally online access is provided by some general medical services providers1 and in certain specialist areas.2 While many UK practices already have websites for their patients that point them towards online repeat prescription ordering, appointment booking, and other services,3 few offer online access to records, the NHS Operating Framework states less than 1%. This is despite many primary care computerised medical record systems having the required functionality. The NHS Commissioning Board (NHS CB) expects all general practices in England to offer Patient Online services by 2015.4 In this context Patient Online describes patients accessing services online; booking and cancelling appointments, ordering repeat prescriptions, communicating online with the practice, and accessing their electronic health record [EHR]. In 2012 The Royal College of General Practitioners (RCGP) was commissioned by the Department of Health to produce guidance for patients and practices about what Patient Online … |
| Databáze: | OpenAIRE |
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