The impact of services that offer individualised funds, shared management, person-centred relationships, and self-direction on the lived experiences of consumers with mental illness
| Autor: | Torbjörn Falkmer, Angus Buchanan, Sunila Peterson |
|---|---|
| Jazyk: | angličtina |
| Předmět: |
medicine.medical_specialty
media_common.quotation_subject Alternative medicine Grounded theory Health administration Corrective emotional experiences Nursing Health Sciences medicine Quality (business) Marketing media_common Service (business) Consistent and quality support relationships Research Lived experience Health Policy Public Health Environmental and Occupational Health Hälsovetenskaper Mental illness medicine.disease Mental health Psychiatry and Mental health Phychiatric Mental Health Pshychiatric Mental Health Psychology |
| Zdroj: | International Journal of Mental Health Systems |
| ISSN: | 1752-4458 |
| DOI: | 10.1186/1752-4458-8-20 |
| Popis: | Background: Mental health service providers across Australia, including Western Australia (WA), have begun to offer individualised funds, shared management, person-centred and self-directed (SPS) services. No research exists on the impact of SPS services on the lived experiences of these particular consumers. This study explored the impact of a SPS service offered for the first time in WA to consumers with mental illness. Methods: Data on sixteen consumers lived experiences were analysed using an abbreviated grounded theory approach. These data had been developed by the consumers, Guides (staff) and an independent evaluator, and most of it had been collected in the past prior to the commencement of the study. Results: Three over-arching categories, and related subcategories, emerged indicating that 1) access to individualised funds enabled practical and psychological benefits to consumers; 2) consistent contact in shared management and person-centred relationships enhanced the provision of timely and meaningful staff support to consumers; and 3) high quality shared management and person-centred relationships with staff and the opportunity to self-direct enabled consumers change and growth. Conclusions: SPS services enhanced consumers lived experiences and enabled staff to provide and consumers to experience timely access to recovery resources, consistent contact, responsive and high quality support, and self-direction of services. In this, consumers changed, grew and achieved desired recovery experiences. The overall impact of the SPS service seemed to be founded on the goodness of fit between person characteristics of staff and consumers, which enabled rich support that provided for corrective emotional experiences. This enabled consumers to build meaningful and hopeful lives where they started to live with, and beyond, their mental illness. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|