Relationships between work outcomes, work attitudes and work environments of health support workers in Ontario long-term care and home and community care settings
| Autor: | Janet Lum, Raisa B. Deber, Paula Neves, Lisa Cranley, Tyrone A. Perreira, Liane Ginsburg, Whitney Berta, Vinita Haroun, Andrea Baumann, Audrey Laporte, Adrian Rohit Dass, Ivy Lynn Bourgeault, Brenda Gamble, Kathryn Pilkington |
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| Rok vydání: | 2018 |
| Předmět: |
Male
Work Public Administration Work environment Applied psychology Occupational safety and health Work attitudes 0302 clinical medicine Surveys and Questionnaires Homes for the Aged Home and community care 030212 general & internal medicine Long term care Workplace Ontario lcsh:R5-920 lcsh:Public aspects of medicine 030503 health policy & services Health services research Middle Aged Home Care Services Health workforce psychology Female Job satisfaction Elder care Industrial and organizational psychology Safety lcsh:Medicine (General) 0305 other medical science Psychology Perceived organizational support Adult Attitude of Health Personnel Organizational commitment Job Satisfaction Personnel Management Young Adult 03 medical and health sciences Work psychology Humans Occupational Health Work Performance Work outcomes Aged Research Work engagement Public Health Environmental and Occupational Health Home Health Aides lcsh:RA1-1270 Long-Term Care Nursing Homes Long-term care Health support workers |
| Zdroj: | Human Resources for Health, Vol 16, Iss 1, Pp 1-11 (2018) Human Resources for Health |
| ISSN: | 1478-4491 |
| DOI: | 10.1186/s12960-018-0277-9 |
| Popis: | Background Our overarching study objective is to further our understanding of the work psychology of Health Support Workers (HSWs) in long-term care and home and community care settings in Ontario, Canada. Specifically, we seek novel insights about the relationships among aspects of these workers’ work environments, their work attitudes, and work outcomes in the interests of informing the development of human resource programs to enhance elder care. Methods We conducted a path analysis of data collected via a survey administered to a convenience sample of Ontario HSWs engaged in the delivery of elder care over July–August 2015. Results HSWs’ work outcomes, including intent to stay, organizational citizenship behaviors, and performance, are directly and significantly related to their work attitudes, including job satisfaction, work engagement, and affective organizational commitment. These in turn are related to how HSWs perceive their work environments including their quality of work life (QWL), their perceptions of supervisor support, and their perceptions of workplace safety. Conclusions HSWs’ work environments are within the power of managers to modify. Our analysis suggests that QWL, perceptions of supervisor support, and perceptions of workplace safety present particularly promising means by which to influence HSWs’ work attitudes and work outcomes. Furthermore, even modest changes to some aspects of the work environment stand to precipitate a cascade of positive effects on work outcomes through work attitudes. |
| Databáze: | OpenAIRE |
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