Virtual adaptation of traditional healthcare quality improvement training in response to COVID-19: a rapid narrative review
| Autor: | Gemma Moore, Zuneera Khurshid, Eilish McAuliffe, Aoife De Brún |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Program evaluation
Medical education Quality management Public Administration Computer science Health Personnel Distance education Pneumonia Viral Review Coaching Health administration Education Distance 03 medical and health sciences 0302 clinical medicine Quality improvement training Humans 030212 general & internal medicine Competence (human resources) Pandemics Randomized Controlled Trials as Topic lcsh:R5-920 Modalities Education Medical business.industry lcsh:Public aspects of medicine 030503 health policy & services Public Health Environmental and Occupational Health COVID-19 lcsh:RA1-1270 Quality Improvement Blended learning Online learning lcsh:Medicine (General) 0305 other medical science business Coronavirus Infections Program Evaluation |
| Zdroj: | Human Resources for Health Human Resources for Health, Vol 18, Iss 1, Pp 1-18 (2020) |
| ISSN: | 1478-4491 |
| Popis: | BackgroundInformation and communication technology are playing a major role in ensuring continuity of healthcare services during the COVID-19 pandemic. The pandemic has also disrupted healthcare quality improvement (QI) training and education for healthcare professionals and there is a need to rethink the way QI training and education is delivered. The purpose of this rapid evidence review is to quickly, but comprehensively collate studies to identify what works and what does not in delivering QI training and education using distance learning modalities.MethodsThree healthcare databases were searched along with grey literature sources for studies published between 2015 and 2020. Studies with QI training programmes or courses targeting healthcare professionals and students with at least one component of the programme being delivered online were included.ResultsA total of 19 studies were included in the review. Most studies had a mixed methods design and used blended learning methods, combining online and in-person delivery modes. Most of the included studies reported achieving desired outcomes, including improved QI knowledge, skills and attitudes of participants and improved clinical outcomes for patients. Some benefits of online QI training delivery include fewer required resources, reduced need for on-site instructors, increased programme reach, and more control and flexibility over learning time for participants. Some limitations of online delivery modes include limited learning and networking opportunities, functional and technical problems and long lead time for content adaptation and customisation.DiscussionThe review highlights that distance learning approaches to QI help in overcoming barriers to traditional QI training. Some important considerations for those looking to adapt traditional programmes to virtual environments include balancing virtual and non-virtual methods, using suitable technological solutions, customising coaching support, and using multiple criteria for programme evaluation.ConclusionVirtual QI and training of healthcare professionals and students is a viable, efficient, and effective alternative to traditional QI education that will play a vital role in building their competence and confidence to improve the healthcare system in post-COVID environment. |
| Databáze: | OpenAIRE |
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