Dynamics of an orthopaedic team: Insights to improve teamwork through a design thinking approach
| Autor: | Stephan B W Vehmeijer, Patrizia D’Olivo, N. Stolk, R.M. Bloem, Marijke Melles, E. Caprari, Jarry T. Porsius |
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| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Adult
Male media_common.quotation_subject education Psychological intervention Empathy Design thinking 03 medical and health sciences 0302 clinical medicine design thinking Health care Common knowledge Humans Interpersonal Relations 030212 general & internal medicine Cooperative Behavior hospital wards Adaptation (computer science) Qualitative Research media_common Netherlands Quality of Health Care Patient Care Team Medical education Teamwork Team interactions business.industry 030503 health policy & services Rehabilitation Public Health Environmental and Occupational Health learning history healthcare design Length of Stay Orthopedics Female Thematic analysis 0305 other medical science Psychology business Research Article |
| Zdroj: | Work: a journal of prevention, assessment & rehabilitation, 61(1) Work (Reading, Mass.) |
| ISSN: | 1051-9815 |
| Popis: | BACKGROUND: Supporting teamwork in healthcare is a way to foster both the quality and safety of care, and better working conditions for all the team members. Although increasing attention is paid to this topic on a general level, there is less knowledge about its unfolding in orthopaedic units and its translation to interventions. OBJECTIVE: To identify concrete opportunities for teamwork intervention through a design thinking approach by analysing the teamwork dynamics of an orthopaedic team. METHODS: An adaptation of the learning history method, comprising shadowing, observations and interviews involving 26 orthopaedic team members at a top clinical teaching hospital in the Netherlands, was applied. A thematic analysis was conducted to derive themes that describe team dynamics and to subsequently extrapolate opportunities for intervention. RESULTS: We identified five themes and translated them into four design opportunities for intervention, namely: a) Improve daily rounds by reducing cognitive overload and promoting confidence; b) Improve collaboration by building empathy; c) Connect the patient with the professional team; and d) Support changes by fostering learning. Suggestions for concrete actions are presented for each opportunity. CONCLUSIONS: Opportunities to improve teamwork among healthcare professionals, specifically those in orthopaedics, revolve around the creation of common knowledge, the fostering of mutual understanding, and the design of tools and activities that support these processes. |
| Databáze: | OpenAIRE |
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