A computational model for the emergence of turn-taking behaviors in user-agent interactions
| Autor: | Mathieu Jégou, Pierre Chevaillier |
|---|---|
| Přispěvatelé: | École Nationale d'Ingénieurs de Brest (ENIB), Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance (Lab-STICC), École Nationale d'Ingénieurs de Brest (ENIB)-Université de Bretagne Sud (UBS)-Université de Brest (UBO)-Télécom Bretagne-Institut Brestois du Numérique et des Mathématiques (IBNM), Université de Brest (UBO)-Université européenne de Bretagne - European University of Brittany (UEB)-École Nationale Supérieure de Techniques Avancées Bretagne (ENSTA Bretagne)-Institut Mines-Télécom [Paris] (IMT)-Centre National de la Recherche Scientifique (CNRS), Lab-STICC_ENIB_CID_IHSEV, École Nationale d'Ingénieurs de Brest (ENIB)-Université de Bretagne Sud (UBS)-Université de Brest (UBO)-École Nationale Supérieure de Techniques Avancées Bretagne (ENSTA Bretagne)-Institut Mines-Télécom [Paris] (IMT)-Centre National de la Recherche Scientifique (CNRS)-Université Bretagne Loire (UBL)-IMT Atlantique Bretagne-Pays de la Loire (IMT Atlantique), Institut Mines-Télécom [Paris] (IMT)-École Nationale d'Ingénieurs de Brest (ENIB)-Université de Bretagne Sud (UBS)-Université de Brest (UBO)-École Nationale Supérieure de Techniques Avancées Bretagne (ENSTA Bretagne)-Institut Mines-Télécom [Paris] (IMT)-Centre National de la Recherche Scientifique (CNRS)-Université Bretagne Loire (UBL)-IMT Atlantique Bretagne-Pays de la Loire (IMT Atlantique), Institut Mines-Télécom [Paris] (IMT) |
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Computer science
Process (engineering) media_common.quotation_subject 05 social sciences Context (language use) Turn-taking 050105 experimental psychology Human-Computer Interaction 030507 speech-language pathology & audiology 03 medical and health sciences User agent Human–computer interaction Perception Signal Processing Behavioral dynamics 0501 psychology and cognitive sciences [INFO.INFO-HC]Computer Science [cs]/Human-Computer Interaction [cs.HC] Architecture 0305 other medical science ComputingMilieux_MISCELLANEOUS media_common |
| Zdroj: | Journal on Multimodal User Interfaces Journal on Multimodal User Interfaces, Springer, 2018, 12 (3), pp.199-223. ⟨10.1007/s12193-018-0265-3⟩ |
| ISSN: | 1783-7677 1783-8738 |
| DOI: | 10.1007/s12193-018-0265-3⟩ |
| Popis: | We propose a computational model that endows conversational agents with the capability to coordinate their speaking turns (turn-taking management) in the context of mixed-initiative two-party dialogs. In human conversations, participants are continuously adjusting their verbal and non-verbal productions for ensuring the effective coordination of speaking turns. In our model, the decision making is a continuous process based on the intrinsic current goal of the agent with respect to turn-taking, namely its motivation to keep-or to leave-its current role (speaker or listener), and on its perception of the intentions of its partner. Concurrently, the agent is also producing signals indicating its willingness to maintain or leave its current role. Our model is based on two models from cognitive psychology: the drift-diffusion model and the theory of behavioral dynamics. After presenting simulations showing how our model makes the coordination emerge from the interactions, we propose a SAIBA-Compliant architecture, named BeAware, created to support the implementation of our model. Finally, using our model, we investigate how an agent’s turn-taking strategy may impact the user’s experience and the effectiveness of the coordination. |
| Databáze: | OpenAIRE |
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