The development and application of a community maturity model
| Autor: | Imed Boughzala, Ikram Bououd |
|---|---|
| Přispěvatelé: | Département Systèmes d'Information (DSI), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT)-Télécom Ecole de Management (TEM), Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) (LITEM), Grenoble Ecole de Management-Université d'Évry-Val-d'Essonne (UEVE)-Télécom Ecole de Management (TEM), LITEM-NPR, Département Systèmes d'Information (IMT-BS - DSI), Télécom Ecole de Management (TEM)-Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT), EESC-GEM Grenoble Ecole de Management-Université d'Évry-Val-d'Essonne (UEVE)-Télécom Ecole de Management (TEM) |
| Rok vydání: | 2013 |
| Předmět: |
Engineering
Knowledge management Computer Networks and Communications Community of Practice Performance [SHS.INFO]Humanities and Social Sciences/Library and information sciences 02 engineering and technology Community of practice 020204 information systems Knowledge Community 0502 economics and business 0202 electrical engineering electronic engineering information engineering Service Integration Maturity Model Innovation Knowledge and Information Capital business.industry Design Science 05 social sciences Focus group Maturity (finance) Computer Science Applications Knowledge sharing Capability Maturity Model Knowledge Management Hardware and Architecture Professional association Knowledge Sharing Knowledge community business Maturity Model 050203 business & management Software |
| Zdroj: | International Journal of Information Technology and Management International Journal of Information Technology and Management, Inderscience, 2013, 12 (3/4), pp.273-297. ⟨10.1504/IJITM.2013.054801⟩ International Journal of Information Technology and Management, 2013, 12 (3/4), pp.273-297. ⟨10.1504/IJITM.2013.054801⟩ |
| ISSN: | 1741-5179 1461-4111 |
| DOI: | 10.1504/ijitm.2013.054801 |
| Popis: | ABS 1; International audience; Knowledge is considered as a strategic resource in the current economic age. Strategies, practices and tools for enhancing knowledge sharing and Knowledge Management (KM) in general became one important issue for knowledge-intensive organizations. Despite the demonstrated role of communities in sharing, capturing and creating knowledge, the literature is still missing standards for assessing their maturity. Even if several knowledge-oriented maturity models are provided at the enterprise level, few are focusing on communities as a mechanism for organizations to manage knowledge. This paper proposes a new Community Maturity Model (CoMM) that was developed during a series of Focus Group meetings with professional KM experts. This CoMM assesses members' participation and collaboration and the KM capacity of any community. The practitioners were involved in all stages of the maturity model's development in order to maximize the resulting model's relevance and applicability. The model was piloted and subsequently applied within a Chief Knowledge Officers (CKO) professional association, as a community, to assess especially knowledge sharing among its members. This paper reports on the development and application of the initial version of CoMM and the associated method to apply it. |
| Databáze: | OpenAIRE |
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