Distinguished Scholars Invited Essay: Are Secret Proceedings Why Longer Tenured Employees Trust Their Organizations Least?

Autor: Jone L. Pearce, Kenji Klein
Rok vydání: 2017
Předmět:
Organizational Behavior and Human Resource Management
Sociology and Political Science
Betrayal
Strategy and Management
media_common.quotation_subject
Management Science and Operations Research
Psychological contract
betrayal
secrecy
State (polity)
0502 economics and business
Secrecy
human resource management implementation
050602 political science & public administration
Openness to experience
Sociology
Business and International Management
Adaptation (computer science)
Legitimacy
media_common
ComputingMilieux_THECOMPUTINGPROFESSION
business.industry
05 social sciences
human resources management implementation
Business and Management
trust
Public relations
0506 political science
psychological contracts
tenure
betryal
business
Course of employment
050203 business & management
Other Economics
Zdroj: Journal of Leadership & Organizational Studies, vol 24, iss 4
Pearce, JL; & Klein, K. (2017). Distinguished Scholars Invited Essay: Are Secret Proceedings Why Longer Tenured Employees Trust Their Organizations Least?. JOURNAL OF LEADERSHIP & ORGANIZATIONAL STUDIES, 24(4), 437-449. doi: 10.1177/1548051817721850. UC Irvine: Retrieved from: http://www.escholarship.org/uc/item/6jj4j1wq
Journal of Leadership and Organizational Studies, vol 24, iss 4
ISSN: 1939-7089
1548-0518
Popis: We address the effects of secrecy in organizational policy enforcement. First, the legal literature that explains why court proceedings are open is summarized: openness more effectively holds decision makers and claimants accountable for truthfulness and unbiased decisions, demonstrates that the rich or powerful have not bought off the weak, supports adaptation to changing norms, and enhances the legitimacy of state authority. Next, we propose that when organizational policy enforcement is kept secret from other employees, organizations lose these benefits. One reflection of these loses will be lower employee trust in their organizations the longer their tenure there. Using questionnaire data from a large U.S. governmental agency, we found that lower employee trust with tenure is incrementally linearly lower over the course of employment, not the result of an early breach of the psychological contract. This occurs for employees at all hierarchical levels but is steepest for nonsupervisory employees, suggesting that employees lack information about policy enforcement may be driving this phenomenon.
Databáze: OpenAIRE