What Is the Difference? Investigating the Self-Report of Wellbeing via Conversational Agent and Web App

Autor:	Darius Adam Rohani, Per Bækgaard, Kevin Doherty, Raju Maharjan, Jakob Eyvind Bardram
Rok vydání:	2022
Předmět:	Ethics Internet User experience SDG 3 - Good Health and Well-being Computational Theory and Mathematics Particle measurements Mental health Virtual assistants Atmospheric measurements Software Computer Science Applications
Zdroj:	Maharjan, R, Rohani, D A, Doherty, K, Baekgaard, P & Bardram, J E 2022, ' What Is the Difference? Investigating the Self-Report of Wellbeing via Conversational Agent and Web App ', IEEE Pervasive Computing, vol. 21, no. 2, pp. 60-68 . https://doi.org/10.1109/MPRV.2022.3147374
ISSN:	1558-2590 1536-1268
DOI:	10.1109/mprv.2022.3147374
Popis:	Adopting speech as their mode of interaction, speech-enabled conversational agent (CA) systems hold the potential to enable more natural and engaging self-report experiences than traditional media (e.g., pen and paper, web, or smartphone systems). Our recent research concerns the potential design and use of CAs to support mental health and wellbeing. In this article, we present findings from a study during which 22 individuals with affective disorders (e.g., depression, bipolar disorder) used either a speech-enabled CA or web app to self-report their emotional wellbeing. Analysis of users’ experiences and engagement with the system for daily self-report suggests that despite many technical limitations, users rated self-reporting via CA as a significantly novel and attractive experience yielding similar rates of engagement to a traditional web-based method.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e9895d9bf05531590b8228a56ec9afef https://doi.org/10.1109/mprv.2022.3147374 Zobrazit plný text záznamu