Evaluation of Mobile Applications Usability of Logistics in Life Startups
| Autor: | Dong-Seop Chung, Dae-Ho Byun, Han-Na Yang |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
mobile apps
logistics in life Environmental effects of industries and plants Renewable Energy Sustainability and the Environment business.industry Computer science 05 social sciences Geography Planning and Development Big data TJ807-830 Usability big data analytics Management Monitoring Policy and Law TD194-195 Renewable energy sources Domain (software engineering) usability testing World Wide Web usability Environmental sciences 0502 economics and business 050211 marketing GE1-350 business 050203 business & management |
| Zdroj: | Sustainability, Vol 12, Iss 9023, p 9023 (2020) Sustainability Volume 12 Issue 21 |
| ISSN: | 2071-1050 |
| Popis: | This paper considers the usability of mobile applications operating within a new logistics domain referred to as logistics in life (LIL). The LIL sector has primarily been capitalized on by logistics startups which develop mobile applications or &ldquo apps&rdquo to provide customized services that penetrate niche spaces outside the reach of traditional logistics firms. The objective of this study is to evaluate whether LIL apps meet usability standards that satisfy users&rsquo experiences. As a way to improve usability, problems should be identified through proper measurement and evaluation methods. To derive usability scores, usability testing targeting representative apps from Korea and foreign countries was conducted. The relationship between usability and user interest for each app was determined through big data analytics followed by recommended improvement strategies. |
| Databáze: | OpenAIRE |
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