Job demands and perceived distance in leader-follower relationships: A study on emotional exhaustion among nurses

Autor: Valerio Dimonte, Giacomo Garzaro, Paola Gatti, Fabiola Musso, Andrea Caputo, Enrico Pira, Claudio Giovanni Cortese, Marco Clari
Přispěvatelé: Garzaro, G, Gatti, P, Caputo, A, Musso, F, Clari, M, Dimonte, V, Cortese, C, Pira, E
Rok vydání: 2021
Předmět:
Zdroj: Applied Nursing Research. 61:151455
ISSN: 0897-1897
DOI: 10.1016/j.apnr.2021.151455
Popis: Background Emotional exhaustion is the most important component of burnout syndrome, which is a threat to nurses' psychological well-being. Objectives The study investigated the impact of job demands - workload, cognitive demands, emotional demands, role conflict - and perceived leader-follower interaction frequency on emotional exhaustion among nurses. Methods This study was conducted at three hospitals in northern Italy through an anonymous self-report questionnaire administered to 560 nurses. Multiple hierarchical regression was performed. Results Workload and role conflict were positively related to emotional exhaustion, whereas cognitive demands and perceived leader-follower interaction frequency were negatively related. Emotional demands displayed a non-significant relationship with emotional exhaustion. Further analyses were performed to comment on the unexpected outcome of cognitive demands. A critical role of the perception of “distance” in leader-follower relationships on burnout was found. Conclusions This study provides novel insights into the relationship between job demands and burnout, and much needed empirical evidence on leader-follower relationships among nurses, pointing to the important role played by leader distance in nurses' well-being at work. Findings highlight the importance of training head nurses in managing their working relationship distance from their followers in order to help them soothing emotional exhaustion.
Databáze: OpenAIRE