The application of Herzberg's two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals
Autor: | Salem Said Jaroof Al-Touby, Stina Fransson Sellgren, Mats Brommels, Nasar Alwahaibi, Samira Alrawahi |
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Jazyk: | angličtina |
Rok vydání: | 2020 |
Předmět: |
0301 basic medicine
Two-factor theory media_common.quotation_subject Occupational psychology 03 medical and health sciences 0302 clinical medicine Promotion (rank) Psychology Salary lcsh:Social sciences (General) lcsh:Science (General) media_common Medical education Motivation Multidisciplinary Professional development Workload Social science Focus group Herzberg 030104 developmental biology Job satisfaction Medical laboratories lcsh:H1-99 Industrial and organizational psychology 030217 neurology & neurosurgery Research Article lcsh:Q1-390 |
Zdroj: | Heliyon, Vol 6, Iss 9, Pp e04829-(2020) Heliyon |
ISSN: | 2405-8440 |
Popis: | Background Job satisfaction is an important condition for staff retention in most healthcare Organizations. As a concept, job satisfaction is linked to motivation theory. Herzberg's two factor theory of motivation is used in this study to explore what motivational elements are associated with job satisfaction among medical laboratory professionals (MLPs) in Oman. Methods A mixed-method approach was adopted, and focus group discussions (FGDs) were used for data collection. The FGDs were conducted in the main hospitals in Oman. Data were analyzed by directed content analysis, and frequencies of statements related to factors were calculated for a comparison with the Herzberg theory. Results The following job dissatisfaction factors (hygiene) were identified: health and safety, heavy workload, salary, promotion, recognition and organizational policies. The satisfaction (motivators) were: relationships with co-workers, relationship with leaders, and professional development. Conclusions The job dissatisfaction reported was resulted from the absence of hygiene factors and some of the motivators in accordance with Hertzberg's theory. Hospital managers need to address these factors, defined by Hertzberg, in order to improve motivation and job satisfaction. Psychology; Social science; Occupational psychology; Job satisfaction; Motivation; Herzberg; Medical laboratories. |
Databáze: | OpenAIRE |
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