How to introduce incognito standardized patients into outpatient clinics of specialists in rheumatology

Autor:	Marijke van Santen-Hoeufft, Albert J. J. A. Scherpbier, Simone L Gorter, Jan-Joost Rethans, Désirée van der Heijde, Cees P. M. van der Vleuten, Sjef van der Linden, Harry Houben
Rok vydání:	2001
Předmět:	medicine.medical_specialty business.industry Quality assessment education MEDLINE General Medicine Rheumatology Education Internal medicine Scale (social sciences) Family medicine Outpatient clinic Medicine business
Zdroj:	Medical teacher. 23(2)
ISSN:	1466-187X
Popis:	To know what is going on in physicians' surgery hours, assessment of practice performance is important with regard to quality assessment activities. The incognito standardized patient (SP) method is a powerful method to assess this. However, until now no reports have been published about specialists' performance using this method. In this study, 27 rheumatologists in 16 hospitals were each visited by eight incognito SPs to study the feasibility of sending incognito SPs to specialists working in different hospitals, of follow-up consultations and of simulating additional investigations. SPs recorded performance on case-specific checklists. The different steps needed for these visits are described in detail. A total of 136 first and 32 follow-up visits took place. SPs remained undetected in 98% of the visits. It is concluded that this SP method is a feasible one, however, only to be used for very specific purposes. Use of incognito SPs for larger scale projects is not recommended.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e86b140f6b9bb3e634d9c348bf6a796a https://pubmed.ncbi.nlm.nih.gov/11371289 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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