Human factors engineering in healthcare systems: The problem of human error and accident management
| Autor: | Pietro Carlo Cacciabue, G. Vella |
|---|---|
| Rok vydání: | 2010 |
| Předmět: |
Risk Management
Medical Errors business.industry Computer science Management science Human error Health Informatics System safety Safety standards Hazard Medical Order Entry Systems Telemedicine Patient safety Risk analysis (engineering) Health care Ergonomics France Safety management systems business Risk assessment Delivery of Health Care |
| Zdroj: | International Journal of Medical Informatics. 79:e1-e17 |
| ISSN: | 1386-5056 |
| DOI: | 10.1016/j.ijmedinf.2008.10.005 |
| Popis: | This paper discusses some crucial issues associated with the exploitation of data and information about health care for the improvement of patient safety. In particular, the issues of human factors and safety management are analysed in relation to exploitation of reports about non-conformity events and field observations. A methodology for integrating field observation and theoretical approaches for safety studies is described. Two sample cases are discussed in detail: the first one makes reference to the use of data collected in the aviation domain and shows how these can be utilised to define hazard and risk; the second one concerns a typical ethnographic study in a large hospital structure for the identification of most relevant areas of intervention. The results show that, if national authorities find a way to harmonise and formalise critical aspects, such as the severity of standard events, it is possible to estimate risk and define auditing needs, well before the occurrence of serious incidents, and to indicate practical ways forward for improving safety standards. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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