Overcoming hierarchy in business model innovation: an actor-oriented approach
Autor: | Paolo Di Toma, Stefano Ghinoi |
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Přispěvatelé: | Department of Economics and Management, Helsinki Institute of Urban and Regional Studies (Urbaria), Helsinki Institute of Sustainability Science (HELSUS), Management & Organizations For Sustainable Food Systems |
Jazyk: | angličtina |
Rok vydání: | 2020 |
Předmět: |
DYNAMICS
Knowledge management Computer science Process (engineering) IMPACT Organizational culture Business model innovation Social network analysis Actor-oriented scheme Organizational learning Business model Experiential learning Social network analysis FUTURE Management of Technology and Innovation 0502 economics and business ORGANIZATIONAL CULTURE NETWORK PERSPECTIVE ATTITUDES Empirical evidence Business model innovation Hierarchy ARCHITECTURE business.industry VALUES 05 social sciences Organizational learning PERFORMANCE MARKET 519 Social and economic geography Actor-oriented scheme H1 050211 marketing business 050203 business & management |
ISSN: | 1460-1060 |
Popis: | PurposeBusiness model innovation is a key element for firms' competitiveness. Its development can be supported by the establishment of an actor-oriented scheme to overcome hierarchical structures. The actor-oriented scheme is characterized by intra-organizational networks of relationships that can be established and dissolved between individuals. However, we lack an empirical perspective about its establishment; therefore, the purpose of this research is to advance our understanding of intra-organizational networks for supporting business model innovation.Design/methodology/approachIndividuals create and manage knowledge aimed to innovate the business model through cognitive search and experiential learning mechanisms. Knowledge is spread within organizations by using intra-organizational advice networks, whose patterns reflect the presence of an actor-oriented scheme. This work applies social network analysis to network data from a multi-unit organization specializing in personal care services. We use a Logistic Regression-Quadratic Assignment Procedure to analyze intra-organizational network data on managers' advice exchange related to the learning modes of cognitive search and experiential learning.FindingsOur research empirically identifies the main elements of an actor-oriented scheme in a business model innovation process. We find that managers are able to self-organize, because they are not influenced by their organizational roles, and that commons for sharing resources and protocols, processes and infrastructures enable advice exchange, thus showing the presence of an actor-oriented scheme in business model innovation process.Research limitations/implicationsThis research is based on a cross-sectional database. A longitudinal study would provide a better understanding of the network evolution characterizing the innovation process.Practical implicationsThe results of our study support organizational decision-making for business model innovation.Originality/valueThis study provides empirical evidence of how an actor-oriented scheme emerges in a business model innovation process. |
Databáze: | OpenAIRE |
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