Should Robots Blush?
| Autor: | Soomi Park, Patrick G. T. Healey, Antonios Kaniadakis |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
design workshop
Social robot Computer science media_common.quotation_subject 05 social sciences human-robot Interactions Embarrassment 020207 software engineering Context (language use) 02 engineering and technology Interaction design Symbolic interactionism affective robotics cultural probes Social relation Interactive Learning Human–computer interaction Sympathy speculative design 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences symbolic Interactionism embarrassment 050107 human factors media_common |
| Zdroj: | CHI '21: CHI Conference on Human Factors in Computing Systems CHI |
| Popis: | © 2021 Copyright held by the owner/author(s). Social interaction is the most complex challenge in daily life. Inevitably, social robots will encounter interactions that are outside their competence. This raises a basic design question: how can robots fail gracefully in social interaction? The characteristic human response to social failure is embarrassment. Usefully, embarrassment signals both recognition of a problem and typically enlists sympathy and assistance to resolve it. This could enhance robot acceptability and provides an opportunity for interactive learning. Using a speculative design approach we explore how, when and why robots might communicate embarrassment. A series of specially developed cultural probes, scenario development and low-fidelity prototyping exercises suggest that: embarrassment is relevant for managing a diverse range of social scenarios, impacts on both humanoid and non-humanoid robot design, and highlights the critical importance of understanding interactional context. We conclude that embarrassment is fundamental to competent social functioning and provides a potentially fertile area for interaction design. EPSRC and AHRC Centre for Doctoral Training in Media and Arts Technology (grant number: EP/L01632X/1) of Queen Mary, University of London; Designers in Residence program of the Design Museum, London. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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