Association Between Provider Engagement, Staff Engagement, and Culture of Safety
| Autor: | Karen E Finnegan, Marcy Lidman, Leah Zallman, Denise Peterson, Karen Schoonmaker, Paul Allen, Bree Dallinga, Assaad Sayah, Joy Curtis, Martina Todaro |
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| Rok vydání: | 2020 |
| Předmět: |
Adult
Male genetic structures Health Personnel media_common.quotation_subject Ambulatory Care Facilities behavioral disciplines and activities 03 medical and health sciences Patient safety 0302 clinical medicine Nursing Patient experience Health care Employee engagement Humans Quality (business) 030212 general & internal medicine Patient participation Curriculum Aged Retrospective Studies media_common Aged 80 and over business.industry 030503 health policy & services Health Policy Work engagement Public Health Environmental and Occupational Health Middle Aged Work Engagement Hospitals Massachusetts Education Medical Continuing Female Patient Safety Patient Participation 0305 other medical science Psychology business |
| Zdroj: | Journal for Healthcare Quality. 42:236-247 |
| ISSN: | 1945-1474 1062-2551 |
| Popis: | As healthcare organizations seek to improve patient experience, quality, and safety, employee engagement and perceptions of patient safety (POPS) have increasingly become foci of attention. Yet, the relationship between these constructs is poorly understood. We examined the correlation between provider and staff engagement (collectively, "employee engagement"), and between employee engagement and POPS in ambulatory and hospital environments. We found significant correlations between staff engagement and POPS, and between provider engagement and POPS in ambulatory and hospital environments. We also found significant correlation between provider and staff engagement. Although all correlations were weak (correlation coefficients of 0.17-0.47), there were significant increases in POPS with increases in employee engagement (in both ambulatory and hospital environments) and increases in provider engagement with increases in staff engagement. These increases range from 4% to 11% for every 17% increase in staff engagement. These findings suggest that healthcare systems seeking to improve provider engagement, staff engagement, and POPS may find synergistic effects between these efforts in ambulatory and hospital settings. |
| Databáze: | OpenAIRE |
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