Towards systematic knowledge elicitation for descriptive software process modeling

Autor:	Ulrike Becker-Kornstaedt
Rok vydání:	2001
Předmět:	Software development process Software Engineering Process Group Process elicitation Process modeling Process (engineering) Computer science Management science Empirical process (process control model) Context (language use) Business process modeling
Zdroj:	Product Focused Software Process Improvement ISBN: 9783540425717 PROFES
DOI:	10.24406/publica-fhg-291082
Popis:	Capturing a process as it is being executed in a descriptive process model is a key activity in process improvement. Performing descriptive process modeling in industry environments is hindered by factors such as dispersed process knowledge or inconsistent understanding of the process among different project members. A systematic approach can alleviate some of the problems. This paper sketches fundamental difficulties in gaining process knowledge and describes a systematic approach to process elicitation. The approach employs techniques from other domains like social sciences that have been tailored to the process elicitation context and places them in a decision framework that gives guidance on selecting appropriate techniques in specific modeling situations. Initial experience with the approach is reported.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e47e227bd1d77e8a6fd98ecb3cef6cf2 Zobrazit plný text záznamu