Representation and Mediation in Digitalized Work: Evidence from Maintenance of Mining Machinery
| Autor: | Lars Mathiassen, Jonny Holmström, Katrin Jonsson |
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| Rok vydání: | 2018 |
| Předmět: |
Systemvetenskap
informationssystem och informatik med samhällsvetenskaplig inriktning Knowledge management digital representation Computer science business.industry Strategy and Management Condition-based maintenance 05 social sciences Information Systems Social aspects Representation (systemics) figuration 02 engineering and technology Library and Information Sciences Management information systems Work (electrical) 020204 information systems 0502 economics and business Mediation 0202 electrical engineering electronic engineering information engineering business condition-based maintenance 050203 business & management digital mediation Information Systems |
| Zdroj: | Journal of Information Technology. 33:216-232 |
| ISSN: | 1466-4437 0268-3962 |
| DOI: | 10.1057/s41265-017-0050-x |
| Popis: | The increased digitalization of work results in practices that are increasingly networked and knowledge-based. As such, we need to continuously inquire how digital technology leads to changes in work and not be content knowing that it leads to change. This paper contributes to advancing such knowledge through an analysis of digitalized condition-based maintenance of machinery in a Swedish iron ore mine. Drawing on the distinction between digital representation and digital meditation figurations of human and material agency, we analyze how the distributed network of workers used a diverse portfolio of digital technologies to make complex knowledge-based decisions on when and how to maintain the mining machinery. We combine these empirical insights with extant literature to advance a new theoretical perspective on how key characteristics of digital technologies are implicated in networked, knowledge-based work practices. |
| Databáze: | OpenAIRE |
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