Community Conversational: Supporting and Capturing Deliberative Talk in Local Consultation Processes

Autor: Alistair MacDonald, Emma Flynn, Karen Salt, Jennifer Manuel, Ian G. Johnson, Jo Briggs, John Vines
Jazyk: angličtina
Rok vydání: 2017
Předmět:
Zdroj: Johnson, I G, MacDonald, A, Briggs, J, Manuel, J, Salt, K, Flynn, E & Vines, J 2017, Community Conversational: Supporting and Capturing Deliberative Talk in Local Consultation Processes . in Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems . CHI '17, New York, NY, USA, pp. 2320–2333, 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, Denver, United States, 6/05/17 . https://doi.org/10.1145/3025453.3025559
DOI: 10.1145/3025453.3025559
Popis: The development of platforms for community decision- making has been of growing interest to the HCI community, yet the ways technology might be woven into traditional consultation processes has been under-studied. We conducted fieldwork at consultation events where residents were invited to discuss and map assets related to their neighbourhoods to inform community decision-making. The fieldwork highlighted problems with equality, turn taking, the evidencing and elaborating on opinions by residents, and challenges related to capturing and documenting the events. We developed Community Conversational—a hybrid table- top game and digital capture and review platform—in response to these issues. Community Conversational was designed to provide a flexible structure to consultation events related to ‘place’, and support the production, capture and review of deliberative ‘talk’ to support decision-making. We study how the platform was used in two consultation events, and discuss the implications of capturing and evidencing local people’s opinions for the accountability of decision- makers and community organisations.
Databáze: OpenAIRE